Legal Information
Contact Information
- Jana III Sobieskiego 17, 35-02, Rzeszow, Poland
- [email protected]
Introducing a revolutionary card designed to simplify your crypto journey.
Introducing a revolutionary card designed to simplify your crypto journey.
Updated – November 12, 2024
identification of Client’s identity, provision of payment services (account opening, transfers of funds, payment collection and other), implementation of other legal obligations of the payment service provider.
8.1. Personal data collected for the purposes listed above is processed within the following legal framework:
8.1.1. establishing and verifying the identity of the Client;
8.1.2. concluding agreements with the Client in order to proceed with fulfilling his requests;
8.1.3. executing financial transfers in compliance with legislation;
8.1.4. following the “Know Your Client” provisions;
8.1.5. conducting systematic monitoring;
8.1.6. carrying out risk assessment;
8.1.7. ensuring the accuracy of data provided by the Client;
8.1.8. preventing possible money laundering, terrorist financing, and fraud; timely detecting, profoundly investigating and informing of such activity, acting in accordance with financial sanctions imposed on the Client;
8.1.9. effective performing of risk and organization management.
8.2. The processing of the following data is a priority in accordance with above listed provisions: name, surname, personal identification number, address, date of birth, identity document information, photo, direct video transmission recording, citizenship, email address, phone number, payment account number, IP address, current activity, current public function, and any other data required by the Law on Prevention of Money Laundering and Terrorist Financing.
8.3. The relevant information is collected and processed on the grounds of a legal obligation imposed on 1Level UP PPC as the payment service provider by the Law on Payments of the Republic of Lithuania, the Law on Electronic Money and Electronic Money Institutions of the Republic of Lithuania and the Law on Prevention of Money Laundering and Terrorist Financing of the Republic of Lithuania. Therefore, in order to open an account and/or use the payment services of 1Level UP PPC, the Client is obliged to provide a full set of requested documents.
8.4. Parties that might be among the recipients of Client-related data:
8.4.1. supervisory authorities;
8.4.2. credit, financial, payment and/or electronic money institutions (subject to the Customer’s consent and in the scope of the Personal data solely specified by the Customer);
8.4.3. pre-trial investigation institutions;
8.4.4. the State Tax Inspectorate;
8.4.5. payment service agents or other representatives of 1Level UP PPC (if their services are essential for carrying-out an operation);
8.4.6. beneficiaries of transaction funds receiving the information in payment statements together with the funds of the transaction;
8.4.7. debt collection and recovery agencies;
8.4.8. companies processing consolidated debtor files;
8.4.9. lawyers and law firms;
8.4.10. auditors;
8.4.11. credit / debit card processing service providers;
8.4.12. identity verification service providers;
8.4.13. sanction / PEP screening providers;
8.4.14. vendors of software development and support services;
8.4.15. transaction monitoring service providers;
8.4.16. risk management tools providers;
8.4.17. website domain hosting providers;
8.4.18. cloud service providers;
8.4.19. other 1Level UP PPC suppliers with the purpose of proper fulfillment of 1Level UP PPC services.
8.5. Clients’ Personal data may be transmitted to third parties not specified above for specified and legitimate purposes only, and only to third parties who have the right established by laws and other legal acts to receive personal data in the countries of the European Union and the European Economic Area. When the processing of Customer information described above may involve sending it to countries outside of the EEA, 1Level UP PPC will take all reasonable steps to ensure that the Clients’ data is treated securely and in accordance with this Policy.
9.1. Under this provision, Client-related information is processed in order to manage issues related to debt collection, submission of claims, demands, lawsuits and other documents.
9.2. Processing of the following data can be involved: name, surname, personal identification number, address, date of birth, data from an identity document, email address, phone number, payment account number, IP address, payment account statements.
9.3. Groups of data recipients: companies processing consolidated debtor files, credit, financial, payment and/or electronic money institutions, lawyers, courts, pre-trial investigation institutions, the State Tax Inspectorate, debt collection and recovery agencies, other entities having a legitimate interest.
9.4. Third countries may also obtain access to the data, yet only in the case it/its national is directly involved in your payment transfer execution.
Supporting and managing relations with Clients, preventing disputes and collecting evidence (recording phone conversations), correspondence of business relations with the client.
10.1. Processing of Client’s data can be involved for reasons of:
10.1.1. protecting the interests of the Client and/or 1Level UP PPC;
10.1.2. preventing disputes, providing evidence of business communication with the client (recordings of conversations, correspondence);
10.1.3. ensuring the top-level quality of services provided by 1Level UP PPC;
10.1.4. executing Client’s requests, following the obligations levied by law or other legal documents.
10.2. The following Client-related information may be processed: name, surname, address, date of birth, email address, phone number, IP address, payment account statements, phone conversation recordings, correspondence with the client.
10.3. Data recipients: supervisory authorities, companies processing consolidated debtor files, lawyers, bailiffs, courts, pre-trial investigation institutions, debt collection and recovery agencies, other entities having a legitimate interest, other entities under an agreement with 1Level UP PPC, strictly upon reception of a separate consent from you.
10.4. No third country may be granted access to such data.
Informing the client about services. In this case, Client’s data is processed in order to inform the Client about the services provided by 1Level UP PPC, their prices, specifics, for sending system and other messages related to the services provision by 1Level UP PPC.
11.1. This provision implies processing of the following Client’s data: email address, phone number.
11.2. The Client hereby acknowledges and agrees that he/she is aware that such messages shall be perceived as necessary under the General Payment Service Agreement and/or its supplements concluded with the Client, which differentiates them from direct marketing messages.
11.3. Data recipients: no third-party shall receive access to data described in this provision
In this case, Client’s data is processed in order to inform the Client concerning the offers related to services provided by 1Level UP PPC.
12.1. This provision implies processing of the following Client’s data: email address, phone number.
12.2. With this provision the Client acknowledges and confirms that he/she is aware of the fact that the data listed above may be processed for the purpose of direct marketing. The Client maintains the right to disagree and to object this clause at any time by informing 1Level UP PPC via email to [email protected]. The email must provide valid information necessary to identify the data subject.
12.3. Data recipients: The procedure of data processing may involve search or social networking systems (objections to data processing may be filed within the framework that the websites of these systems provide). No other persons shall receive access to data described in this provision.
Name
Description and Purpose
Duration
cf_clearance
Used to set time of cache to be drawn
1 year
crmcsr
Data is transmitted to the СRM for future user identification
Session
utm_link
Used to store UTM and avoid it loss while navigating between pages
2 hours
AEC
Authentication and security
146 days
APISID
Google authentication; used for user identification
394 days
DSID
Google advertising; used for ad targeting
41 hours
HSID
Security and user authentication; helps prevent unauthorized access
394 days
NID
Preferences and advertising; stores user preferences and serves targeted ads
183 days
S
Security and user authentication
Session
SAPISID
Google services authentication; helps identify users across Google services
394 days
SID
Google services authentication; helps identify users across Google services
394 days
SIDCC
Security and user authentication; prevents fraudulent use of user credentials
365 days
SSID
Security and user authentication; helps protect user data
394 days
__Secure-1PAPISID
Secure Google authentication; enhances security during authentication process
2 years
__Secure-1PSID
Secure Google services authentication; enhances security during authentication process
394 days
__Secure-1PSIDCC
Secure user authentication; enhances security during authentication process
1 year
__Secure-1PSIDTS
Secure Google services authentication; enhances security during authentication process
1 year
__Secure-3PAPISID
Secure Google authentication; enhances security during authentication process
394 days
__Secure-3PSID
Secure Google services authentication; enhances security during authentication process
394 days
__Secure-3PSIDCC
Secure user authentication; enhances security during authentication process
1 year
__Secure-3PSIDTS
Secure Google services authentication; enhances security during authentication process
1 year
__Secure-ENID
Secure user authentication; enhances security during authentication process
366 days
__id – Session
Authentication; used to identify and authenticate users
Session
_ga
Google Analytics tracking; used to distinguish users
400 days
_ga_5XVQVY5JRW
Google Analytics tracking; used to distinguish users across multiple sessions
400 days
_ga_PHVG60J2FD
Google Analytics tracking; used to distinguish users across multiple sessions
337 days
_gat_UA-205402903-1
Google Analytics tracking; used to throttle request rate
15 minutes
_gat_gtag_UA_205402903_1
Google Analytics tracking; used to throttle request rate
15 minutes
_gcl_au
Google Ads conversion tracking; used for attribution purposes
5 days
_gid
Google Analytics tracking; used to distinguish users
24 hours
ar_debug
Authentication and debugging; used for debugging purposes
87 days
gclid
Google Ads conversion tracking; used for attribution purposes
30 days
id
Authentication and user identification; used to identify users across sessions
400 days
cmplz_rt_banner-status
Consent management; stores user’s acceptance status of cookie banner
1 year
cmplz_rt_consented_services
Consent management; records services consented by the user
1 year
cmplz_rt_functional
Consent management; manages user’s preference for functional cookies
1 year
cmplz_rt_marketing
Consent management; manages user’s preference for marketing cookies
1 year
cmplz_rt_policy_id
Consent management; stores the policy ID related to cookie consent
1 year
cmplz_rt_preferences
Consent management; manages user’s preference for cookie settings
1 year
cmplz_rt_statistics
Consent management; manages user’s preference for statistical cookies
1 year
21.1. THE RIGHT OF ACCESS TO DATA: to be informed as to whether or not 1Level UP PPC is processing your personal data, and access to the related information.
21.2. THE RIGHT TO RESTRICTION OF PROCESSING: you have the right to ask us not to process your personal data for marketing purposes by contacting us at [email protected].
21.3. If, for whatever reasons, you believe that the processing of your personal data is taking place under conditions of violation of your rights and legitimate interests protected by applicable legislation, you may address the supervisory authority.
Updated – November 12, 2024
identification of Client’s identity, provision of payment services (account opening, transfers of funds, payment collection and other), implementation of other legal obligations of the payment service provider.
8.1. Personal data collected for the purposes listed above is processed within the following legal framework:
8.1.1. establishing and verifying the identity of the Client;
8.1.2. concluding agreements with the Client in order to proceed with fulfilling his requests;
8.1.3. executing financial transfers in compliance with legislation;
8.1.4. following the “Know Your Client” provisions;
8.1.5. conducting systematic monitoring;
8.1.6. carrying out risk assessment;
8.1.7. ensuring the accuracy of data provided by the Client;
8.1.8. preventing possible money laundering, terrorist financing, and fraud; timely detecting, profoundly investigating and informing of such activity, acting in accordance with financial sanctions imposed on the Client;
8.1.9. effective performing of risk and organization management.
8.2. The processing of the following data is a priority in accordance with above listed provisions: name, surname, personal identification number, address, date of birth, identity document information, photo, direct video transmission recording, citizenship, email address, phone number, payment account number, IP address, current activity, current public function, and any other data required by the Law on Prevention of Money Laundering and Terrorist Financing.
8.3. The relevant information is collected and processed on the grounds of a legal obligation imposed on 1Level UP PPC as the payment service provider by the Law on Payments of the Republic of Lithuania, the Law on Electronic Money and Electronic Money Institutions of the Republic of Lithuania and the Law on Prevention of Money Laundering and Terrorist Financing of the Republic of Lithuania. Therefore, in order to open an account and/or use the payment services of 1Level UP PPC, the Client is obliged to provide a full set of requested documents.
8.4. Parties that might be among the recipients of Client-related data:
8.4.1. supervisory authorities;
8.4.2. credit, financial, payment and/or electronic money institutions (subject to the Customer’s consent and in the scope of the Personal data solely specified by the Customer);
8.4.3. pre-trial investigation institutions;
8.4.4. the State Tax Inspectorate;
8.4.5. payment service agents or other representatives of 1Level UP PPC (if their services are essential for carrying-out an operation);
8.4.6. beneficiaries of transaction funds receiving the information in payment statements together with the funds of the transaction;
8.4.7. debt collection and recovery agencies;
8.4.8. companies processing consolidated debtor files;
8.4.9. lawyers and law firms;
8.4.10. auditors;
8.4.11. credit / debit card processing service providers;
8.4.12. identity verification service providers;
8.4.13. sanction / PEP screening providers;
8.4.14. vendors of software development and support services;
8.4.15. transaction monitoring service providers;
8.4.16. risk management tools providers;
8.4.17. website domain hosting providers;
8.4.18. cloud service providers;
8.4.19. other 1Level UP PPC suppliers with the purpose of proper fulfillment of 1Level UP PPC services.
8.5. Clients’ Personal data may be transmitted to third parties not specified above for specified and legitimate purposes only, and only to third parties who have the right established by laws and other legal acts to receive personal data in the countries of the European Union and the European Economic Area. When the processing of Customer information described above may involve sending it to countries outside of the EEA, 1Level UP PPC will take all reasonable steps to ensure that the Clients’ data is treated securely and in accordance with this Policy.
9.1. Under this provision, Client-related information is processed in order to manage issues related to debt collection, submission of claims, demands, lawsuits and other documents.
9.2. Processing of the following data can be involved: name, surname, personal identification number, address, date of birth, data from an identity document, email address, phone number, payment account number, IP address, payment account statements.
9.3. Groups of data recipients: companies processing consolidated debtor files, credit, financial, payment and/or electronic money institutions, lawyers, courts, pre-trial investigation institutions, the State Tax Inspectorate, debt collection and recovery agencies, other entities having a legitimate interest.
9.4. Third countries may also obtain access to the data, yet only in the case it/its national is directly involved in your payment transfer execution.
Supporting and managing relations with Clients, preventing disputes and collecting evidence (recording phone conversations), correspondence of business relations with the client.
10.1. Processing of Client’s data can be involved for reasons of:
10.1.1. protecting the interests of the Client and/or 1Level UP PPC;
10.1.2. preventing disputes, providing evidence of business communication with the client (recordings of conversations, correspondence);
10.1.3. ensuring the top-level quality of services provided by 1Level UP PPC;
10.1.4. executing Client’s requests, following the obligations levied by law or other legal documents.
10.2. The following Client-related information may be processed: name, surname, address, date of birth, email address, phone number, IP address, payment account statements, phone conversation recordings, correspondence with the client.
10.3. Data recipients: supervisory authorities, companies processing consolidated debtor files, lawyers, bailiffs, courts, pre-trial investigation institutions, debt collection and recovery agencies, other entities having a legitimate interest, other entities under an agreement with 1Level UP PPC, strictly upon reception of a separate consent from you.
10.4. No third country may be granted access to such data.
Informing the client about services. In this case, Client’s data is processed in order to inform the Client about the services provided by 1Level UP PPC, their prices, specifics, for sending system and other messages related to the services provision by 1Level UP PPC.
11.1. This provision implies processing of the following Client’s data: email address, phone number.
11.2. The Client hereby acknowledges and agrees that he/she is aware that such messages shall be perceived as necessary under the General Payment Service Agreement and/or its supplements concluded with the Client, which differentiates them from direct marketing messages.
11.3. Data recipients: no third-party shall receive access to data described in this provision
In this case, Client’s data is processed in order to inform the Client concerning the offers related to services provided by 1Level UP PPC.
12.1. This provision implies processing of the following Client’s data: email address, phone number.
12.2. With this provision the Client acknowledges and confirms that he/she is aware of the fact that the data listed above may be processed for the purpose of direct marketing. The Client maintains the right to disagree and to object this clause at any time by informing 1Level UP PPC via email to [email protected]. The email must provide valid information necessary to identify the data subject.
12.3. Data recipients: The procedure of data processing may involve search or social networking systems (objections to data processing may be filed within the framework that the websites of these systems provide). No other persons shall receive access to data described in this provision.
Name
Description and Purpose
Duration
cf_clearance
Used to set time of cache to be drawn
1 year
crmcsr
Data is transmitted to the СRM for future user identification
Session
utm_link
Used to store UTM and avoid it loss while navigating between pages
2 hours
AEC
Authentication and security
146 days
APISID
Google authentication; used for user identification
394 days
DSID
Google advertising; used for ad targeting
41 hours
HSID
Security and user authentication; helps prevent unauthorized access
394 days
NID
Preferences and advertising; stores user preferences and serves targeted ads
183 days
S
Security and user authentication
Session
SAPISID
Google services authentication; helps identify users across Google services
394 days
SID
Google services authentication; helps identify users across Google services
394 days
SIDCC
Security and user authentication; prevents fraudulent use of user credentials
365 days
SSID
Security and user authentication; helps protect user data
394 days
__Secure-1PAPISID
Secure Google authentication; enhances security during authentication process
2 years
__Secure-1PSID
Secure Google services authentication; enhances security during authentication process
394 days
__Secure-1PSIDCC
Secure user authentication; enhances security during authentication process
1 year
__Secure-1PSIDTS
Secure Google services authentication; enhances security during authentication process
1 year
__Secure-3PAPISID
Secure Google authentication; enhances security during authentication process
394 days
__Secure-3PSID
Secure Google services authentication; enhances security during authentication process
394 days
__Secure-3PSIDCC
Secure user authentication; enhances security during authentication process
1 year
__Secure-3PSIDTS
Secure Google services authentication; enhances security during authentication process
1 year
__Secure-ENID
Secure user authentication; enhances security during authentication process
366 days
__id – Session
Authentication; used to identify and authenticate users
Session
_ga
Google Analytics tracking; used to distinguish users
400 days
_ga_5XVQVY5JRW
Google Analytics tracking; used to distinguish users across multiple sessions
400 days
_ga_PHVG60J2FD
Google Analytics tracking; used to distinguish users across multiple sessions
337 days
_gat_UA-205402903-1
Google Analytics tracking; used to throttle request rate
15 minutes
_gat_gtag_UA_205402903_1
Google Analytics tracking; used to throttle request rate
15 minutes
_gcl_au
Google Ads conversion tracking; used for attribution purposes
5 days
_gid
Google Analytics tracking; used to distinguish users
24 hours
ar_debug
Authentication and debugging; used for debugging purposes
87 days
gclid
Google Ads conversion tracking; used for attribution purposes
30 days
id
Authentication and user identification; used to identify users across sessions
400 days
cmplz_rt_banner-status
Consent management; stores user’s acceptance status of cookie banner
1 year
cmplz_rt_consented_services
Consent management; records services consented by the user
1 year
cmplz_rt_functional
Consent management; manages user’s preference for functional cookies
1 year
cmplz_rt_marketing
Consent management; manages user’s preference for marketing cookies
1 year
cmplz_rt_policy_id
Consent management; stores the policy ID related to cookie consent
1 year
cmplz_rt_preferences
Consent management; manages user’s preference for cookie settings
1 year
cmplz_rt_statistics
Consent management; manages user’s preference for statistical cookies
1 year
21.1. THE RIGHT OF ACCESS TO DATA: to be informed as to whether or not 1Level UP PPC is processing your personal data, and access to the related information.
21.2. THE RIGHT TO RESTRICTION OF PROCESSING: you have the right to ask us not to process your personal data for marketing purposes by contacting us at [email protected].
21.3. If, for whatever reasons, you believe that the processing of your personal data is taking place under conditions of violation of your rights and legitimate interests protected by applicable legislation, you may address the supervisory authority.
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